All our equipment is rented on a per-day basis. Rates are charged for each calendar day the equipment is in your possession, regardless of usage time. Need it longer? Just let us know—we’re happy to extend your rental!
We kindly ask that all rental equipment be returned in reasonably clean condition. A quick rinse or wipe-down is appreciated if the equipment is especially dirty.
We recommend booking your rental as far in advance as possible to ensure availability—especially during busy seasons or for large orders. While we do our best to accommodate last-minute requests, early bookings help guarantee that the equipment you need will be ready when you need it.
A 50% deposit is required at the time of booking to secure your rental. The remaining 50% is due one week prior to your rental date. This ensures everything is locked in and ready to go for your event or project.
Need to make changes to your order? No problem—just let us know as early as possible. A 50% deposit is required for any additional items added after your initial booking. All changes are subject to availability and may affect your final balance.
Planning a party can be overwhelming—but you don’t have to do it alone. Tell us a bit about your event, and our team will help you choose the right equipment, quantities, and setup to match your space and style.
Please note that setup services are not included, but we offer delivery to your site at no additional cost
Yes, we are open on Sundays for equipment collection. If you need to return your hire items on a Sunday, just let us know in advance so we can confirm return times and make sure everything runs smoothly.
Yes, all our rental prices include delivery, setup and dismantling
Absolutely, just drop us a message and we will advise you on the best product for your event.
Don’t worry, we have years of experience in making those tough situations work. If there is something you are unsure of, reach out to the team today.
Yes! All our prices include delivery and collection within our standard service area. We’ll coordinate with you to ensure everything arrives on time and is picked up as scheduled. For locations outside our usual range, additional fees may apply—just ask us for a custom quote.
Absolutely! We provide complete event fitouts, including tables, chairs, cutlery, glassware, linen, and more. Whether it’s a small gathering or a large celebration, we’ve got everything you need to bring your event to life—beautifully and stress-free.
A permit is only required if the marquee is being set up on land that you do not own.
Yes, our marquees are built to withstand tough weather conditions, including storms. They’re professionally installed and securely anchored to ensure maximum safety and stability. Your comfort and safety are our top priorities—rain, wind, or shine.
We require at least 48 hours’ notice for any cancellations.
You can pay online or request an invoice